Privacy Policy

Welcome to SAASpecialists.co.uk. This privacy policy explains how we collect, use, and protect your personal information when you use our website and services. We are committed to ensuring your privacy and adhering to UK data protection laws.

If you have any questions or concerns about this policy or our data practices, please contact us:

1. Data Collected
We collect various types of personal data from our users, including:

• Names, email addresses, and phone numbers.

• Professional details for panel members, clerks, and presenting officers.

• Data related to school admission appeals, which may include children's names, dates of birth, and school preferences, collected through parents or guardians.

• We gather this data directly from you or via our website forms.

2. Purposes for Data Collection and Legal Basis
We process your data to:

• Provide training, advocacy, and consultancy services (legal basis: contract performance).

• Communicate about your account and services (legal basis: contract or legitimate interests).

• Send marketing emails if you opt in (legal basis: consent).

• Analyse and improve our website (legal basis: legitimate interests).

• We always have a valid legal reason for processing your data and will notify you of any changes.

3. Data Retention
We keep your data as long as needed for its purpose or as required by law:

• Service-related data is retained for your engagement duration and up to 6 years after for legal and accounting reasons.

• Marketing data is kept until you opt out or for 2 years after your last interaction.

• We securely delete data once it's no longer needed, subject to legal obligations.

4. Third-Party Disclosures
We may share your data with:

• Service providers like payment processors and email platforms, bound by contracts to protect your data.

• Legal authorities if required by law.

• A new owner if our business is sold, with notification to you.

• We do not sell or rent your data for third-party marketing.

5. International Data Transfers
Some providers, like Google Analytics (US-based), may process data outside the UK. We ensure safeguards, such as standard contractual clauses, and rely on UK adequacy decisions for protection.

6. User Rights
You can:

• Access, correct, or delete your data.

• Restrict or object to processing.

• Receive your data in a portable format.

• Complain to the Information Commissioner's Office (ICO) if needed.

• Contact us at support@saaspecialists.co.uk to exercise rights; we'll respond within a month. You can also opt out of marketing by clicking "unsubscribe" in emails.

7. Data Security
We protect your data with measures like SSL encryption, secure servers, limited access, and regular security reviews. No internet storage is completely secure, but we do our best.

8. Cookies and Tracking Technologies
We use cookies for website analytics and user experience. Manage preferences via our cookie banner or browser settings; disabling some may affect functionality.

9. Children's Data
Our services are for adults, but we may collect children's data through parents for advocacy. We process this based on the contract with parents, ensuring their consent, and seek separate consent for other uses. Contact us if concerned about your child's data.

10. Policy Updates
Last updated March 07, 2025. We may update this policy; changes will be posted here, with significant updates notified via email or website.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to support@saaspecialists.co.uk